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Saying No positively…..

04/02/2009

So, one of the reasons I came into HR was to say “no”…right? No! wrong! So why is it that I seem to spend half my time telling managers that they can’t do things?

What has happened to personal responsibility and collective leadership?  I forgot…..we’re in a recession and so there are hard calls to be made, unpopular decisions.  Isn’t it easier to project the negative onto someone else and who better that the HR team, because we never really trusted them did we….too many women.

“I really wanted to, but HR said I couldn’t promote you just because you always say yes to me” or how about “HR have told me that you can’t have the 25% pay rise that I promised you…..something about recession”.
Here are my ten favourite ways of saying No.

1) No
2)……No
3) NO!
4) Interesting…but no
5) Whilst on one hand you make a good point, on the other hand….no
6) I’m tempted to say yes…..but no
7) Let me reflect on that for a while…..no
‘8) What do you think I am going to say? Wrong….no
9) Normally I would say no and I’m pleased to tell you that everything is normal
10) Rearrange these letters to get your answer….O N

Restructuring, downsizing, sacking…

04/01/2009

The headlines are full of the number of job losses going on both in the City but also across the country, in every industry.  Our thoughts rightly should go out to those losing employment with the inevitable impact on their families, friends, communities.

But also, stop and spare a thought for the poor HR person involved.  Often perceived by the employee to be the hatchet man (how many times have I heard of managers saying “HR have told me…..”), loathed my the line manager for making them deliver a message they would rather have nothing to do with (funny how they always want to own the promotions and the salary increased) and battered and bludgeoned by the Unions as being the voice of Management.
My team have been doing this for the last month, dealing with emotional, angry and confused employees.  Managing emotional, angry and confused Managers.  And in more than one case then going home to a partner who is also being made redundant in their own workplace.
Sure its the job we do and we need to “take the crunchy with the smooth sometimes”  But spare a quiet thought……

Union of convenience

03/31/2009

First let me say, I am not a union basher.  I believe the organisation of labour is important both morally, philosophically and practically….sometimes you need a helping hand to manage those precious little babies!  

The one thing that has struck me over the last few years is how the Unions have become less driven by the needs of their members and more driven by internal targets and political goals.  On two occasions over the last few weeks I have been told by senior officials “its a policy that we need to target xxxx”.  
Maybe its me, but if I was a member I’d be asking some questions about whose interests are being served, about accountability and about transparency.
Blimey, are the unions the new banks????

From small beginnings

03/31/2009

I have spent the last 15 years of my life dealing with people. The good ones, the bad ones, the shiny happy ones and the pathologically bad ones. Welcome to the world of an HR professional.