On a train to nowhere
I’ve come to a conclusion. A conclusion that worries me less than it probably should. Training doesn’t work. Well not in the sense that it is suggested that it does. It is a complete crock of shit and waste of time. Most training interventions are little more than a placebo. At best employees go away with a sense of having been “invested in” at worst they go away with a sense of bafflement and confusion and having been “done to” by the organisational big brother.
The reason we can never show ROI on most training is because it doesn’t have one. Let’s admit it. There may be some small shifts immediately, but look back after a period of time and you’ll see that the effects have dissipated along with the budget. OK, I accept there may be some training that has straightforward value, such as training on a new system but that is only to provide initial access…most learning actually takes place afterwards in real life…..I give you driving as a classic example.
The vast majority of training it is a complete waste of time, dreamt up by the crooked and funded by the gullible.
If we want to redeem something from the whole sorry situation then lets focus on the feel good effect. Stop trying to justify the impact of training, stop working with the myriad of providers on pointless solutions to non-existent problems. Work out the amount of budget you have per head and allow employees to spend it on the development they want. Work or non-work related.
I can tell you for sure it will have a much greater motivational effect, it will win true engagement from the employees and is more likely to result in improved productivity than anything the feckless training consultants can dream up. Then harness the skills that you have within the business to develop younger staff through mentoring. Develop coaching capability and engage in organic learning. Go back to the way that things used to be before we created an industry from our lack of self-confidence and fear of inadequacy.
I might be wrong…… But I’m not.